Are there any attachments to the free plan?

No, there are no strings attached. Enalyzer is free forever. Plus, you can also terminate your FREE plan at any time and leave Enalyzer behind you.

How does the FREE plan work?

Sign up by registering with your email and a password, that’s it. FREE accounts are limited to selected features. You can always upgrade to access more features and respondents. Scroll up to learn more about our plans and what they include.

Where can I upgrade and downgrade my plan?

You can upgrade, downgrade and terminate your account whenever you want and it can all be done under your account settings.

How do I subscribe to a paid plan?

Upgrade to a paid plan by simply typing in your credit card details and accepting Enalyzer’s Terms of Use. We accept most major credit cards. The provided credit card will be automatically billed every month/year, depending on your plan. For multi-user and long-term (over 1 year) plans, invoicing is offered upon request.

Can I cancel my subscription at any time?

Yes, you can always cancel your subscription from your account settings. If you cancel a monthly plan, you’ll be able to access your account and its features for the remainder of the month for which you’ve already paid, but you will not be charged for the following month and onwards. The same principle goes for annual plans.

What happens if I upgrade from a BASIC plan to a PRO plan, while there is still time left on my BASIC plan?

You will be upgraded to the PRO plan immediately. When you upgrade, you will get a proportional deduction of the days remaining on your monthly BASIC plan.

What happens if I downgrade from a PRO plan to a BASIC plan?

You will have access to the PRO plan features and respondents until your subscription expires, which is when your plan will be converted to a BASIC plan and billed accordingly. Your surveys, reports, and data will remain stored in your account but some might not be accessible since the BASIC plan has fewer features and respondents. You can always upgrade to a PRO plan again and get full access to your data; it’ll be like you never left! Scroll up to see the difference between the BASIC and PRO plans.

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